X8 PRO OMNI FAQ's

1. Please open the outer packaging box and take out the Robot, remove the tape, the anti-collision protection strip, etc.
2. Turn the Robot over.
3. Take out the side brush, align it with the slot, press it down. A "click" sound indicates that it has been installed properly.
4. Install the base, press both sides, the "click" sound heard indicates that the installation is in place.
5. Take out the power cord, connect it to the power socket, plug it in, then find a suitable position to place it against the wall.

(Please place the Robot on a flat, hard surface, without any objects within 5cm on both sides and 80cm in front of it.)

Warm Reminder:

Robot should be placed on ceramic tile floors as a priority. If you need to place them on wooden floor, please check the bottom of the Robot regularly for any water stains, and clean them promptly to prevent moisture damage.

1. Remove the top cover, push the power switch to 'I' side.
2. Place the Robot in front of the station, long press the Auto button to make it automatically return to the station, there will be a voice prompt "start charging".

1. Please confirm that there is electricity in the socket and that the power cord of the station is correctly connected. At this time, the indicator light on the station lights up.
2. Remove the top cover, slide the power switch to “I” , and long press the power button to make it automatically return to the station to dock and charge.
3. If it can not be turned on, you can manually move the robot to the station to dock directly, power button light blinking white indicates that it is charging, and there will be a lightning icon in the app.
4. If manual or automatic charging is not possible, you can do so:
   1. Please clean and wipe the charging contacts of the station and confirm that the rebound is normal.
   2. Please clean and wipe the charging contacts of the Robot.

After the above operations are completed, reconnect and observe. If still invalid, contact after-sales service.

1. Remove dust collection cabin baffle.
2. Remove and discard the dust bag.
3. Wipe the dust collection cabin with a dry rag and install a new dust bag.
4. Install the dust collection cabin baffle.
5. Please click Maintenance in the APP-dust bag-Replaced.

1. Remove dust collection cabin baffle.
2. Take out the cleaning solution unit.
3. Open the unit and fill it with ECOVACS Cleaning Solution for X8 series. Close it, then reinstall it.
4. Close the dust collection cabin baffle.

Note: Cleaning Solution is pumped automatically from the cleaning solution unit. Do not add Cleaning Solution to the water tank

Preparation before mapping

1. Please open the door, remove any debris on the floor, and ensure there is sufficient light, so that the map can cover the entire living environment.
2. Remove the top cover, flip the power switch to "I", then place it directly in front of the station.
3. Long press the power button to make it return for charging autonomously.

Quick Mapping

Prompt: Please confirm that the Robot is connected to the network and online.

1. Open ECOVACS HOME-Enter Device-Quick Mapping.
2. After mapping is completed, the Robot will prompt "Mapping has completed, please check in the app." At this time, the map has been successfully created.

Note: You also can press the power button to start cleaning and mapping, When finished, there will be a voice prompt "Cleaning completed, returning to charge". At this time, the map is created successfully.

1. Take out the clean water tank, add water up to the MAX line, then close it and put it back to the station.
2. Remove the dust collection cabin baffle, take out the cleaning solution unit.
3. Open it and add ECOVACS cleaning solution. Close it and reinstall it. Make sure you hear the "click" sound to ensure that it is installed in place.
4. Then close the dust cabin baffle.
5. Install the roller mop, then double click Auto button to retract.
6. Turn on the robot, place it in front of the station, long press the power button to make the robot automatically return for charging.
7. Short press the power button to start cleaning task.

Warm Reminder:

When your robot has been used for a period of time, something is wrapped on the side brush or a voice prompts that the side brush is tangled, etc., you can follow the following steps to try:

1. Remove the top cover, flip the power switch to "O", then turn the Robot over.
2. Remove the side brush, clean it, remove any entangled materials with cleaning tools.
3. Align the side brush with the mounting slot and press it down. When you hear a "click" sound, it means it has been installed in place.

1. Open the top cover, flip the power switch to "O", turn the robot over.
2. Press the two buckles towards the middle, remove the cover, take out the main brush.
3. Remove the V-shaped comb teeth to clean(Tips: Can rinse it with water, please make sure to dry it).
4. Reinstall the V-shaped comb teeth.
5. Reinstall the main brush, make sure it can rotate smoothly.
6. Align the cover with the mounting slot, then press it down with a little force, when you hear the "click" sound, the installation is in place.

Warm Reminder:

When your robot has been used for a period of time, if you hear a sound similar to the clicking sound when cleaning or prompting the brush to be entangled, or there is dust left in the dust bin and so on, you can follow the steps below to try:

1. Open the top cover, flip the power switch to "O", turn the Robot over.
2. Remove the brush cover and take out the main brush.
3. Clean the tangled material off the main brush.
4. Reinstall the main brush, and confirm that it can rotate smoothly.
5. Align the brush cover with the machine slot and install it. When you hear a "click", it indicates that it is properly installed

Warm Reminder:

When your robot has been used for a period of time, if you find that the dust box is full or the vacuuming effect is not satisfactory, etc., you can follow the following steps to try:

1. Open the top cover, flip the power switch to "O", press the catch to remove the dust bin.
2. Open the dust bin and empty it.
3. Remove the filter net and filter(Prompt: If the dust box is dirty, use water to rinse the dust bin, filter and filter net.)
4. After cleaning, reinstall the filter assembly.
5. Put the dust bin into the Robot, When you hear a "click", it indicates that it is properly installed.

Note: If cleaned with water, please shake off the water droplets and need to be placed in a well-ventilated area to dry before use.

Warm Reminder:

When you got a prompt that the Anti-drop sensors have accumulated dust or Anti-drop sensor abnormal, you can follow the following steps to try:

1. Open the top cover, flip the power switch to "O", then turn the Robot over. 2.Wipe the anti-drop sensors to prevent dust blockage.
2. Shutdown and restart.

1. Take out the dirty water tank, pour out the dirty water. (If dirt remains at the bottom of the tank, you can use a cleaning brush to assist in cleaning it thoroughly.), close the tank and put it back.
2. Take out the clean water tank, clean the filter, add enough water, then close the tank and put it back.

Note: After the dirty water tank is cleaned, the top cover must be tightly closed.

Warm Reminder:

When your encounter the situation that the robot Roller Mop is not installed or the Roller Mop is entangled during use, you can follow the following steps to try:

一.Remove the Roller Mop

1. Double click Auto button to release Roller Mop component.
2. Press the latch to remove the Roller Mop; 3.Pull out the roller end cover with a little force and clean the roller end cover. 4.Install the cover Note: The roller and the mop are integrated, and the mop can't be replaced separately.

二.Install the Roller Mop

1. Please slightly lift the roller mop side.
2. Push the roller mop inwards slightly.
3. Double click Auto button to retract.

1. Make sure that the anti-collision protection strip has been removed.
2. Tap the left, middle and right parts of the bumper to confirm that the rebound is normal.

1. Remove the dust container baffle.
2. Remove the dust bag, clean the inside of dust container.
3. Reinstall the dust bag and close the dust container baffle.
4. Turn on the power and try again.

Warm Reminder:

During use, if you encounter a prompt robot stuck, etc. You can follow the following steps to try:

1. Open the top cover, flip the power switch to "O", turn the robot over.
2. Press and turn the drive wheel to clear tangles.
3. Use a semi-dry cloth to wipe or use a brush to remove surface stains.

Warm Reminder:

During use, If you encounter situations where the robot is spinning in circles or has abnormal walking trajectory, etc. You can follow the steps to try:

1. Please check the laser module(in the center of the bumper)for dust, If yes, please gently wipe it with a dry tissue.
2. Check if there are many obstacles in the environment. It is recommended to tidy up a bit.
3. Check if the drive wheels are dirty, if so, please wipe them with a dry cloth.

1. Install Please place the base at the desired installation location, and then press both sides evenly with both hands until you hear a "click" sound, it means it's installed in place.
2. Remove Please lift the station slightly and lift the base up gently to take it off.

1. Remove the mop washing tray.
2. Clean it by rinsing with clean water.
3. After cleaning, reinstall it into the station.

Note: Pay attention to the complete installation of the overflow float.

1. There is a carpet or mat placed at the door of the room; confirm in the APP-Map Management - Map Editing - Carpet Properties, and change it to Pass Unclean.
2. The obstacle clearance height of the DEEBOT is 2cm. If the height or thickness exceeds 2cm, the machine will give up cleaning the area.
3. The robot has intelligent obstacle avoidance capabilities, and sometimes it may miss scanning some areas to avoid damaging furniture or thresholds at the door of a room.

Note:If there are many items in the environment, in order to avoid missing items, it is recommended that you tidy them up and observe.

1. Confirm that the mop washing tray is installed in place.
2. Confirm that the float is installed completely and the magnet is still there.
3. Please check whether there is water in mop washing tray:
   1. If not:

      Please check if the float is stuck by any foreign object. If there is, please clean it. Please move it up and down, If the float can fall back naturally, then it is normal.

   2. If so:
      1. Open the clean water tank, check whether there are obvious foreign objects on the sealing ring. If so, please wipe and clean; if not, please close the cover tightly.
      2. Remove sealing plugs to clean, then reinstall them, check that there are no foreign objects between the tank and the station, then put back the water tank and press it down; make sure the tank is in place.
      3. Open the APP-Settings-Move the device, click on the auxiliary draining, see if the water can be drained.
      4. If not, remove the mop washing tray, pour the water out, clean the mop washing tray, then reinstall the mop washing tray.
      5. Re-plug the station power switch and start self-cleaning to observe.

1. Press the blue release button at the rear of the robot to remove the dirty water box.
2. Open the dirty water box and dump the sewage.
3. Take out the filter and clean the dirty water box (can use cleaning tools to assist in cleaning).
4. Please reinstall the filter and close the blue cover tightly.
5. Please reinstall the dirty water box. A "click" sound indicates that it is installed in place.

1. Please slightly lift the side where the roller mop is installed.
2. Open the blue buckle of the water tank, remove the water tray, then remove the water tray filter, and clean the water tray (can use cleaning tools to assist in cleaning).
3. Please install the water tray filter back to the water tray.
4. Please install the water tray back to the bottom of the machine. You can hear a "click" sound to indicate that it is installed in place.

1. Open the top cover, flip the power switch to "O".
2. Please slightly lift the the roller mop side.
3. Open the blue buckle of the water tray, remove the water tray, and check whether the magnet inside is still there.
4. If it is not lost, please install the water tray back to the bottom of the robot. A "click" sound means it is installed in place. Restart the machine and observe
5. If it is lost, please contact after-sales service.

1. Please fill the clean water tank with water.
2. Turn on the hot water washing function in the APP, set it as Standard/Deep mode.
3. Clean water heating is a dynamic process and the temperature will be slightly lower at first.

1. Make sure DEEBOT is powered on.
2. Make sure the DEEBOT is fully charged.
3. Make sure that Do Not Disturb mode is not turned on in the app, as the Do Not Disturb time period does not perform the work of the appointment.
4. Check that the appointment tasks in the app are set up or saved correctly.

1. You can use the "Restore Map" function in the APP to restore the initially saved map and continue to use it.
2. If the initially saved map does not meet your needs, you can delete the map and rebuild it.

1. Please check whether there are any foreign objects between the clean water tank and the station. If so, please remove them and put the clean water tank back and make sure that it is placed flat.
2. Please make sure that the cleaning tank sealing plug is installed correctly and fits tightly.
3. Please open the water tank and check whether the filter is dirty or blocked. If so, remove it and rinse it with water. After cleaning, please make sure to put the filter back in place.

1. Please check the laser module for dust, if there is any dust, please wipe it gently with a dry paper towel:
2. Confirm that the AIVI 3D is turned on.

Note: For black and linear objects the robot may slow down with light touch.

Download and sign in to the ECOVACS HOME APP

1. Place the Robot near the station and scan the QR code on the Robot with your phone(Tip: You can also download the ECOVACS HOME app from the App Store).
2. Install the App, register, and then log in to the App home page.

Network Connection

1. Scan the QR code on the Robot, enter the Wi-Fi password, and click to log in.
2. Follow the prompts on the App interface, remove the top cover, slide the power switch to “I” to power on, waiting for sound. Select "Next" and short press the reset button. After the voice prompt "Enter network setup mode" is heard, select "Next" and wait for the network to connect.
3. Once connected, you can name your DEEBOT.

1. Check whether Auto Resume is enabled.
2. Auto Resume won't be triggered during the Do not disturb mode time.
3. Whether the machine triggers a fault alarm after automatically returning to charge. If a fault alarm occurs, Auto Resume can't be triggered:
4. After triggering Auto Resume, the machine can't be restarted or restored to factory settings.

Note: Auto Resume function only takes effect in the auto cleaning mode;

1. Open the App and click Enter Device.
2. Click the Station icon, and select dust collection, drying, and mop cleaning according to your demand.

Note: The working status of the station can be viewed in real time on the App

Click Enter- click Settings-Click DEEBOT Advanced Settings-Click DEEBOT Information-Click DEEBOT Upgrade , then follow the prompts to upgrade.

Click Enter Device-click settings -click DEEBOT Advanced Settings -Click DEEBOT Information-click Wi-Fi management" -click " +" to add.

1. Click "Map" - Select "Virtual Wall"
2. According to the requirements, you can choose use lines/rectangles to set virtual boundaries.
3. Can also select the virtual wall type, enabled in Vac&Mop, enabled in Mop-Only.
4. While working, Robot will bypass the virtual boundary area.

1. Through the App, we can schedule a Auto/Customize/Area cleaning task.
2. Click schedule to add.
3. You can also set the time and frequency of cleaning appointment.

1. Make sure that DEEBOT has been successfully connected to the ECOVACS HOME App and is online:
2. Open APP - click Enter- create a home environment map first- click Customize-click Edit.
3. Can add default scenarios, such as "Daily Clean/Deep Clean/..." directly on the page
4. Directly added scenarios also support setting the area to be cleaned and setting cleaning preferences (suction power adjustment/water volume adjustment/frequency selection).

1. Make sure that DEEBOT has been successfully connected to the ECOVACS HOME App and is online:
2. Open APP-Click Enter-Click map-Click "+", to create a new map.

Note: Please move the DEEBOT to the new environment.

1. Enter App-Click settings-Robot Advanced Settings, check whether "Adaptive Edge Cleaning" is turned on. If not, please turn it on before use.
2. Check whether there is any foreign object stuck on the roller mop. If so, please remove it and clean it.

1. Open the APP-Enter the Robot Control-OK YIKO Voice Assistant-Turn on the voice wake-up function.

Note: When it is turned off, the AUTO button light will be displayed in "orange" state.

1. Enter ECOVACS HOME > Enter the Robot Control > Settings > DEEBOT Advanced Settings > Child Lock > Turn on or off.

Note: When DEEBOT is in standby mode in the station, you can also turn on or off the child lock function through the "YIKO Voice Assistant"

1. Enter APP-Click Enter- Settings -DEEBOT Advanced Settings-Cleaning Order-Click on the area to set the cleaning order

1. Open the APP> Enter Device> Swipe up the page> Set the suction power as standard (the sound will be significantly increased in super/strong mode).
2. Turn the Universal Wheel to confirm whether the rotation is smooth.
3. Remove the side brush and confirm whether the side brush and the side brush bearing are entangled; if so, please clean it.
4. Remove the main brush and main brush cover to confirm whether the main brush and the main brush cover are entangled; if so, please clean it.
5. Remove the roller mop and confirm whether the roller mop is entangled; if so, please clean it.
6. Clean the dust bin and the suction disposal port to confirm whether the dust bin filter is damp. If so, please make sure to dry it before use.

1. Remove the dirty water box, open the cover of the dirty water box to dump the dirty water and clean the filter, then reinstall the dirty water box:
2. Press the drain outlet to see if it is stuck; if there is water in the dirty water box, press it and water will come out:
3. Press the charging contacts on the right side of the station for 1-2 seconds, then release it and observe the drainage top rod of the station to confirm that it can rise and fall normally.

1. Please toggle the laser assembly gently and wipe it with a small brush.
2. Shutdown and restart.